Overview
When you create an IT Agent account, you create a Tenant.
As part of this process, IT Agent automatically creates a single Organization with the same name.
You don’t need to manually create your first Organization — it’s ready for you as soon as you sign in.
Step-by-Step: Get Started
Create Your IT Agent Tenant
Go to https://itagent.app and sign up.
Sign into your account with your email address.
Once logged in your will have the ability to create your tenant.
Choose a tenant name.
This name determines:
Your login domain (for example:
yourcompany.us1.itagent.app)The name of your first Organization
Complete account setup.
Once finished, you’ll be signed in and ready to go.
Your Organization Is Created Automatically
After your account is created:
A single Organization is created automatically
The Organization:
Has the same name as your Tenant
Is ready immediately for device onboarding and management
You are automatically placed into that Organization
There is nothing else you need to configure to begin using IT Agent.
Note: Most users only need one Organization when getting started.
What You Can Do Next
Once signed in, you can:
Install IT Agent on your first device
View devices as they check in
Create Groups to organize systems
Apply policies, jobs, and automation
All of this happens inside your automatically created Organization.
When Would I Create Additional Organizations?
Additional Organizations are optional and can be created later if needed.
Common reasons include:
MSPs managing multiple customers
Separating environments (e.g., Production vs Test)
Large teams with distinct operational boundaries
If you don’t have a clear need, you can safely stay with a single Organization.
Examples
Internal IT
Tenant: Example Corp
Organization: Example Corp (created automatically)
MSP
Tenant: Acme MSP
Organization: Acme MSP (default)
Organization: Client A
Organization: Client B
Common Questions
Can I rename my Organization later?
Yes. Organization names can be changed in settings.
Can I rename my Tenant later?
Tenant names are generally fixed because they define your login domain.
Do I need to create Groups now?
No. Groups are optional and can be added at any time.
Summary
Creating an IT Agent account creates a Tenant
Your first Organization is created automatically
The Organization uses the same name as the Tenant
Most users can start managing devices immediately
👉 Next step: Install IT Agent on Your First Device